Privacy Policy
Last Updated: April 28, 2025
This Privacy Policy explains how Sinad ("we," "us," or "our") collects, uses, and shares information about you when you use our website, applications, and other digital products and services (collectively referred to as the “Services”).
1. Information We Collect
1.1 Information You Provide to Us
- Account Information: Name, email address, phone number, mailing address, profile photo, password.
- Identity Verification Information: Government-issued ID, date of birth, national ID number or equivalent.
- Payment Information: Bank card details, bank account number, billing address.
- Profile Information: Skills, qualifications, certificates, education, work experience.
- Service Information: Service descriptions, prices, availability, location, preferences.
- Communications: Messages exchanged with support or other users.
- Reviews & Ratings: Content and ratings you submit.
- Additional Information: Participation in surveys, promotions, or other engagements.
(Note: Sensitive personal data requires formal consent under Saudi data protection law.)
1.2 Information We Collect Automatically
- Usage Information: Pages visited, services searched, time of visits.
- Device Information: Device model, operating system, device identifiers, mobile network.
- Location Data: Precise location with your consent or inferred from IP address.
- Server Logs: IP address, browser type, language, viewed pages.
- Cookies and Similar Technologies: Used to enhance your experience.
1.3 Information from Other Sources
- Third-Party Services: Like social login.
- Background Checks: Criminal records or driving history.
- Public Sources: Public records or social media.
- Other Users: Such as reviews or messages.
2. How We Use Your Information
- To provide and improve our services.
- To create your account and verify your identity.
- To connect clients with service providers.
- To process payments.
- To communicate with you.
- To personalize your experience.
- To protect the platform and its users.
- To enforce terms and policies.
- For analytics and research.
- For marketing and advertising.
- To comply with the law.
- For any other purposes disclosed at the time of collection.
3. How We Share Your Information
3.1 With Other Users
- Profile info, services, general location, messages.
3.2 With Service Providers
- Identity verification, profile data, all registration information.
3.3 For Legal Reasons
- In response to court orders or government authorities.
- To protect the rights of Sinad and users.
- During acquisition or merger negotiations.
- With your consent or direction.
3.4 Aggregated or De-Identified Information
- We share non-identifiable data for research, marketing, and analytics.
4. Your Choices
- Update your information or delete your account.
- Control location sharing.
- Manage cookies through browser settings.
- Opt out of marketing messages.
- Disable app notifications.
5. Data Retention
We retain your data as long as your account is active, and for up to five years after account closure.
We may retain data beyond five years when necessary, such as for legal compliance or to protect the rights of Sinad or users.
6. Data Transfer
Your data will not be transferred outside of Saudi Arabia unless:
- Required by official authorization, or
- With your explicit consent.
(Note: Transferring data outside Saudi Arabia requires official authorization. The policy must specify which countries the data may be sent to, and whether they offer data protection levels equivalent to Saudi Arabia.)
7. Data Security
We use reasonable security measures, but complete protection cannot be guaranteed.
8. Children’s Privacy
The service is intended for users over 18 years old. If we become aware that we collected data from a child under 18, we will delete it immediately. Users who enter false age information bear full responsibility.
(Note: A clear warning about the age restriction must appear before registration.)
9. Your Rights
- Access your data.
- Correct errors.
- Request deletion.
- Restrict or object to processing.
- Data portability (limited and clarified).
- Withdraw consent (method should be explained: account settings or support request).
- File a complaint with a regulatory authority.
10. Sinad’s Rights
- Access user data.
- Approve or reject submitted requests.
- Delete accounts or data that violate terms or policies.
- Amend this Privacy Policy with user notification. Continued use constitutes implicit acceptance.
11. International Users
11.1 Legal Basis for Processing
- Contract performance, legitimate interests, legal obligations, or consent.
11.2 Data Protection Rights
12. California Privacy Rights
- Access, data portability, deletion, non-discrimination.
13. Policy Updates
You will be notified of any material changes via email or through the platform.
14. Contact Us
Sinad Company
📧 info@sinadapp.com
📞 +966115200707
